Staff Jobs

Job Title: Director, Student Affairs PhD Program (4576U) #17849
Job ID: 17849
Location: Main Campus-Berkeley
Full/Part Time: Full-Time
Department: Haas Core Programs
Regular/Temporary: Regular

About Berkeley

The University of California, Berkeley, is one of the world’s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley’s culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at  

Application Review Date

The First Review Date for this job is: May 22, 2014

Departmental Overview

The Haas School of Business develops innovative leaders - individuals who redefine how we do business. Berkeley-Haas, the second oldest business school in the United States, educates 2,200 students each year in six degree-granting programs, and hundreds more through executive education programs. A team of 300 staff members support these students, faculty and alumni through work in areas that include Admissions, Student Services, Career Management, Administration, and Development.

Berkeley-Haas offers opportunities to champion new ideas, collaborate across boundaries, and learn continually. Our culture is captured by Four Defining Principles (Question the Status Quo, Confidence Without Attitude, Students Always and Beyond Yourself) that distinguish Berkeley-Haas as a place to learn—and a place to work.

To learn more about the Haas School visit:  

The Director of Student Affairs is the lead in planning, implementing and managing the program office for approximately 75 students across the six fields of study (accounting, business and public policy, finance, marketing, management of organizations and real estate) of the Berkeley-Haas PhD program. This role involves a wide range of student services including academic advising, financial aid, recruitment and admissions and takes a leadership role in advising the associate dean, group chairs and faculty in areas needing clarification or review and identifying solutions to organization’s problems without precedent. The position functions with a high degree of autonomy.


Applying advanced Student Services concepts, the Director of Student Affairs provides the most complex student services to the Haas School’s administration, faculty and students. The director serves as the primary manager of the Haas PhD program as follows:

Provides leadership to graduate advisor (.6) and/or student staff. Provides guidance and direction on the most complex and sensitive issues. Provides ongoing training and development of staff.

Academic Advising:
Oversees student academic advising including analysis and policy development for unit issues and processes. Identifies, solves and/or refers for resolution intricate student issues and personal crises; responsible for interpreting campus policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination or harassment. Recommends petition exceptions. Determines barriers, distractions, and complications affecting a student’s academic progress, helps student recognize these key non-academic issues, and makes appropriate referrals for counseling and/or assistance from other units. Manages student orientation, commencement and other events; career counseling; student enrollment, fees, records, grades, data management/security, student service systems and related issues for unit. Organizes and presents workshops on program benchmarks and expectations. Counsels students on post-degree employment opportunities and practices.

Department/School/College Policies:
Advises faculty director and field advisors on the formulation of policy by advising them on areas needing clarification and identifying solutions; analyzes the consequences of program's academic policies and recommends new or changed policies; recommends solutions to organization's problems without precedent.

Recruitment and Admissions:
Develops and implements programs for student outreach, recruitment and admissions within appropriate constituents and communities; educates the public about admissions requirements, policies, and processes. Application reviewer, ranks applications for admissions.

Financial Aid:
Develops strategies for recruitment and retention of students through financial aid programs. Recommends resolution of extremely sensitive, specialized, and/or complex financial aid issues; Administers departmental awards, block grants and restricted funds. Advises Haas administration on available funds for entering students based upon special funding from all sources. Ensures security of private information. Analyzes student data and implements procedures to ensure regulatory compliance and timely delivery of financial aid. Oversees internal operations and participates in formulating financial aid policy and fund utilization strategies to ensure accurate, efficient and timely delivery of student aid that is in compliance with regulations and supports departmental objectives.

Operations Management:
Manages PhD Program operations including institutional research and analysis for functional area. Participates in interpreting complex historical data and forecasts; develops and implements budgets. Develops the long term organizational goals of the program. Manages all student services for program including academic advising, financial aid, admissions and recruitment for program; assists in formulating and administering policies for the program. Functions with autonomy. Represents the unit at campus meetings or committees. Manages the accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental and campus wide goals and objectives.

Required Qualifications

• Bachelor’s degree in related are and/or equivalent experience/training.
• Five or more years of experience in creating, leading, and evaluating graduate level student services that support personal and professional growth.
• Experience in effectively using metrics to build a strong student support organization, including metrics related to building a diverse, exceptional and inclusive student body, professional development, student retention.
• Skills and experience in project management, policy and program development and organizational effectiveness.
• Advanced knowledge of advising and counseling techniques.
• Outstanding attention to detail and follow-through.
• Strong interpersonal skills and demonstrated ability to work in a multicultural environment with individuals and groups with a wide array of backgrounds, identities, life experiences, personality types and communication styles.
• Advanced problem identification, critical thinking and problem solving skills; judgment and decision-making ability.
• Advanced interpersonal, active listening, persuasion and negotiation skills.
• Excellent written and verbal communication skills.
• Ability to provide staff training and development.
• Ability to travel.

Preferred Qualifications

• MS in counseling, student services, adult development or higher education preferred.
• Thorough knowledge of campus-wide student services, policies, systems and programs.
• Thorough knowledge of University-specific relevant computer applications.
• In-depth knowledge of the field’s post-degree employment opportunities and practices.

Salary & Benefits

The salary for this full-time, exempt, career position will range between $51,000 annually up to $75,700 annually, plus benefits.

For information on the comprehensive benefits package offered by the University visit: 

Other Information

This is an exempt, full-time, career position, and is classified as a Student Services Advisor 4.

Approximately 10% of work time requires traveling locally or domestically.

Criminal Background Check

This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy see:

If you’d like more information about your EEO rights as an applicant under the law, please see:

Work Environment

As of January 1, 2014 the University of California, Berkeley is a smoke and tobacco free workplace. Information about our Smoke and Tobacco Free policy is available at:

UC Berkeley has an online applicant website and no longer accepts applications via mail.

We require applicants to submit a cover letter and resume when applying for this position.

Please submit the cover letter and resume as a single attachment when applying.

To apply, please visit

Haas School Staff Positions Currently Open