Language impacts people and workplaces every day. Language can make people feel like they belong, or be used to discriminate and advance divisiveness and inequity. Simply put, language matters.

Our playbook outlines how racism manifests in language and lays out  good practices for individuals and organizations to use language in ways that advance equity and inclusion.

The toolkit provides various resources for advancing inclusive language more broadly. Our framework outlines an approach for individuals to advance inclusive language more broadly. The toolkit provides various resources supplementing the playbook and framework.

DOWNLOAD PLAYBOOK

Interested in going deeper?
The “Deeper Dive” addendum (HERE) is for those interested in learning more about the intersections of language, power, race, and anti-Black racism; and for those seeking more nuanced understandings of challenges and opportunities to advance language for racial equity and inclusion.

Interested in more tactical guidance around using inclusive language in your day-to-day life?
Our guide can walk you through a series of questions to help you think more deeply about language choices and whether or not they’re inclusive. For the guide and additional details about the underlying research see HERE.

Interested in learning more about hateful speech, where it comes from, and its impacts on individuals on society?
Our research-based briefing on hateful speech (HERE) dives into the proliferation of hateful speech — both on- and offline, with a focus on social media platforms. It also outlines research and strategies aimed at tackling hateful speech.

Toolkit

Language Worksheet

Use this individual worksheet to practice applying the practices to your own language.

Guide for having difficult discussions about race & identity

Use this to navigate difficult discussions about race.

Case Study: Racial bias in an AI chatbot finance tool

For organizations developing products that use artificial intelligence (e.g., chatbots, automated hiring tools, etc.), use this to practice identifying issues related to language and how to move past them as a team.

 

The work on EGAL’s Inclusive Language Framework and Inclusive Terms Glossary was supported by Google. EGAL also formed and collaborated with a working group of academic and community leaders with representation across different identities and expertise.