WORKSTATION & SOFTWARE SUPPORT
Workstation support services include new computer setup, software installation, and general troubleshooting. New computer setups configure a standard UC Berkeley Desktop-imaged computer with common work applications (MS Office, Adobe, etc.) pre-installed.
Software: Outside of pre-installed software and apps, Berkeley Desktop users may search for, download, and self-install Campus software through the BigFix app (found in your system tray in the bottom right corner of your display).
Software which is not offered through Campus BigFix may be inquired about and requested through Help Desk. Note: some software requests may require departmental approval.