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Technology Solutions

  • Home of "Technology Solutions" Section
  • Tech Resources
    • Upcoming Scheduled Outages
    • Computing Service Changes
    • Got Wifi?
  • How Do I
    • Access
    • Audio/Visual Support
    • bCourses
    • bMail
    • CalNet & Accounts
    • Event AV & EMS
    • Faculty and Staff
    • Mac OS
    • MBA Tech Resources
    • PhD Tech Resources
    • Printing
    • Security
    • Software
  • Research Computing
    • Frequently Asked Questions
    • About Research Computing
  • Teaching & Event Services
    • Haas Lecture & Video Recording Policy
  • About Technology Solutions
    • Student Employment
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Staff Onboarding: Tech Resources


Welcome to Haas, new staff members!

This page will help give you information and instruction about technology resources available to you, to help facilitate your work here at Haas.

Start with the Primary Resources, which include the Staff Now page for news and search for all things Haas staff, and Tech Resources, for IT computing equipment, accounts, email, wifi access, and other tutorials.

At the bottom of the page, you’ll also find Non-Tech Resources for links to Haas Human Resources and Haas Facilities.


PRIMARY RESOURCES

The staff’s information resource is the Staff Now page.

The page includes a How Do I – Search Tool, where you can type in and find answers to questions for Haas departments like, Human Resources, Technology Solutions, Facilities, Event Management, and Digital.  Learn more:

▷ Go to the Staff Now page

Technology Solutions (TS) is Haas’ tech team.  In partnership with Campus ITCS, they manage all tech support, including assistance for workstations, devices, applications, and research clusters, as well as media (audio-visual/presentation equipment) services.

TS also maintains a self-help knowledge base called, the How Do I documents.

To learn more, follow the links below:

▷ Go to the TS home page

▷ Go to the How Do I page


TECH RESOURCES

CalNet is your identity on Campus.  Typically, new employees would have been asked to create their CalNet IDs during the HR onboarding process.  However, UC system processing may take a few days, and your CalNet account may not yet be active by your first day of work.  Until your CalNet is active, you may be unable to access certain  programs, sites, resources, or services.

To get more information about your CalNet account, CalNet ID, passphrase, and the CalNet 2-Step (two factor authentication), or if you still need to create your CalNet ID, please follow the link below:

▷ CalNet & Accounts How Do I page


If you do not have, or are unable to create your CalNet ID, or have questions, please first reach out to Haas Human Resources.

bConnected is the UC Berkeley suite of productivity apps.  These include bMail (for email), bCal (for calendar), and bDrive (for cloud storage), Hangouts (for videoconferencing and chat), among others.  Typically, your bConnected accounts would have already been created by your first day of work at Haas.

To learn more, follow the link below:

▷ bMail and bConnected How Do I page

▷ Campus bConnected information page

Most new staff would be provided with a Berkeley Desktop-imaged computer (Dell), along with essential accessories (monitor, keyboard, and mouse), and primary productivity software (Microsoft Office suite).

To learn more about these, follow the link:

▷ Workstation & Software How Do I page


Staff who may require either landline or mobile phones may submit requests through Telecom/Help Desk.  Note: all requests are subject to departmental approval.

For more information, follow the link:

▷ Telecom Service How Do I page

Haas office desktop computers are usually networked to the Campus internet/data service via wired (ethernet) connection.

Laptop and mobile devices have a few wireless access options.  The preferred and most secure Campus wifi service is eduroam.  You will need to create an wifi key before you can access this service.

To learn more about your wifi options, please follow the link:

▷ Wifi Options How Do I

On Campus, Haas is using the online WebPrint app as its printing solution. Staff also have access to printing at the Mail and Copy Room (Student Services Bldg. Room S545).

To learn more about these printing options, please visit:

▷ Printing How Do I page

For various business functions, staff may need to book Haas conference/meeting rooms, event spaces, and/or audio-visual (AV) presentation equipment.

To learn more about event space and room reservations through the Haas Event Management System (EMS), please follow the link below.

Note: some space or room reservations may be subject to approval from both your department supervisor/manager and the Haas Event & Space Management team.

▷ Event AV & Room Reservations (EMS)

▷ Haas Event & Space Management page


NON-TECH RESOURCES

For matters regarding your employment and benefits, please reference the Haas Human Resources page.  They also maintain an HR How Do I page for commonly asked questions.

▷ Haas HR home page

▷ Haas HR How Do I page

For matters regarding access to, and services within Haas spaces and buildings, please reference the Haas Facilities page.  Facilities maintains a How Do I page for commonly asked questions, and a forms page for submitting work requests.

▷ Facilities home page

▷ Facilites How Do I page

▷ Facilities Service Request forms page


Get Help

For all tech-related queries and service requests, please send an email to [email protected].

  • Staff Onboarding: Tech Resources
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