List of current and past classroom tech incidents. Updated 7/10/2025
July 2025
- 7/10/25 – N170 Center Projector not connecting with Control Panel at lectern; call AV number to turn on with remote
- 5/30/25 – Evertz Magnum is being updated – until the upgrade is done, it could cause issues in any Classrooms at Chou, including N640 & N670 – Fixed
- 5/30/25 – Lutron, Classroom Lights, Screens, and blinds may not work from the Control Panel at the Lecterns; use wall plates
- 5/30/25 – N270 Lectern software recorder has issues with audio
- 4/30/25 – C320 Cameras disconnecting – Fixed
- 4/30/25 – N570 Panopto Temp recorder losing connection to camera image – No Recordings at N570
- 4/28/25 – N270 Panopto Recorder unavailable – Backup N270 Temp Recorded Software at Lectern, content with Lectern PC only.
- 4/11/25 – C320, C325, C330 Laptop Connection not working – use the Lectern PC – Fixed
- 4/2/25 – C320, C325 & C330, are being updated, recordings are unavailable. Some functions (connecting a Laptop) – Fixed
- 3/12/25 – N270 Panopto Recorder not functioning. Fixed
- 3/12/25 – N570 Panopto Recorder audio issues. Temp Panopto Recording (no Monitoring)
- 3/12/25 – S480 Wireless Audio Receiver fixed & PGM audio – Fixed
- 3/12/25 – F295 HDMI Connection issues. Fixed
- 3/12/25 – C325 Cameras found on Manual & turned away from classroom – Fixed
- 3/12/25 – F320 Mic Issue fixed – Camera system issue, 3 of cameras work, Cameras use on Manual – Fixed
- 3/12/25 – Well Fargo Room QSC Matrix freeze on the Wall Monitor – Fixed
- 3/12/25 – Chou Lutron connection to Control Panels disconnected: N100, N170, N270, N400, N440, N444 (the Control Panel does not Control Projector Screens, Lights, Blinds) Work around use wall switches
May 2025
- 5/30/25 – Evertz Magnum is being updated – until the upgrade is done, it could cause issues in any Classrooms at Chou, including N640 & N670
- 5/30/25 – Lutron, Classroom Lights, Screens, and blinds may not work from the Control Panel at the Lecterns; use wall plates
- 5/30/25 – N270 Lectern software recorder has issues with audio
- 4/30/25 – C320 Cameras disconnecting – Fixed
- 4/30/25 – N570 Panopto Temp recorder losing connection to camera image – No Recordings at N570
- 4/28/25 – N270 Panopto Recorder unavailable – Backup N270 Temp Recorded Software at Lectern, content with Lectern PC only.
- 4/11/25 – C320, C325, C330 Laptop Connection not working – use the Lectern PC – Fixed
- 4/2/25 – C320, C325 & C330, are being updated, recordings are unavailable. Some functions (connecting a Laptop) – Fixed
- 3/12/25 – N270 Panopto Recorder not functioning. Fixed
- 3/12/25 – N570 Panopto Recorder audio issues. Temp Panopto Recording (no Monitoring)
- 3/12/25 – S480 Wireless Audio Receiver fixed & PGM audio – Fixed
- 3/12/25 – F295 HDMI Connection issues. Fixed
- 3/12/25 – C325 Cameras found on Manual & turned away from classroom – Fixed
- 3/12/25 – F320 Mic Issue fixed – Camera system issue, 3 of cameras work, Cameras use on Manual – Fixed
- 3/12/25 – Well Fargo Room QSC Matrix freeze on the Wall Monitor – Fixed
- 3/12/25 – Chou Lutron connection to Control Panels disconnected: N100, N170, N270, N400, N440, N444 (the Control Panel does not Control Projector Screens, Lights, Blinds) Work around use wall switches
April 2025
- 4/30/25 – C320 Cameras disconnecting
- 4/30/25 – N570 Panopto Temp recorder losing connection to camera image
- 4/28/25 – N270 Panopto Recorder unavailable – Backup N270 Temp Recorded Software at Lectern, content with Lectern PC only.
- 4/11/25 – C320, C325, C330 Laptop Connection not working – use the Lectern PC – Fixed
- 4/2/25 – C320, C325 & C330, are being updated, recordings are unavailable. Some functions (connecting a Laptop) – Fixed
- 3/12/25 – N270 Panopto Recorder not functioning. Fixed
- 3/12/25 – N570 Panopto Recorder audio issues. Temp Panopto Recording (no Monitoring)
- 3/12/25 – S480 Wireless Audio Receiver fixed & PGM audio – Fixed
- 3/12/25 – F295 HDMI Connection issues. Fixed
- 3/12/25 – C325 Cameras found on Manual & turned away from classroom – Fixed
- 3/12/25 – F320 Mic Issue fixed – Camera system issue, 3 of cameras work, Cameras use on Manual – Fixed
- 3/12/25 – Well Fargo Room QSC Matrix freeze on the Wall Monitor – Fixed
- 3/12/25 – Chou Lutron connection to Control Panels disconnected: N100, N170, N270, N400, N440, N444 (the Control Panel does not Control Projector Screens, Lights, Blinds) Work around use wall switches
March 2025
- 4/30/25 – C320 Cameras disconnecting
- 4/11/25 – C320, C325, C330 Laptop Connection not working – use the Lectern PC
- 4/2/25 – C320, C325 & C330, are being updated, recordings are unavailable. some functions (connecting a Laptop) are being fixed.
- 3/12/25 – N270 Panopto Recorder not functioning. Fixed
- 3/12/25 – N570 Panopto Recorder audio issues. Temp Panopto Recording (no Monitoring)
- 3/12/25 – S480 Wireless Audio Receiver fixed & PGM audio fixed
- 3/12/25 – F295 HDMI Connection issues.
- 3/12/25 – C320, C325, C330 Connection to Monitor & USB-C connection issues
- 3/12/25 – C325 Cameras found on Manual & turned away from classroom
- 3/12/25 – F320 Mic Issue fixed – Camera system issue, 3 of cameras work, Cameras use on Manual
- 3/12/25 – Well Fargo Room QSC Matrix freeze on the Wall Monitor
- 3/12/25 – Chou Lutron connection to Control Panels disconnected: N100, N170, N270, N400, N440, N444 (the Control Panel does not Control Projector Screens, Lights, Blinds) Work around use wall switches
- 3/12/25 – Control Panel Missing. Fixed
- 3/12/25 – N270 Camera glitchy. Fixed
- 3/12/25 – N370 Left & Right Projector changed, Center Projector may appear dimmer
- 11/20/2024 – C110, C125, C135 disfunctioning, Projectors & Control Panels
- 11/1/2024 – C110: Projector not connecting with Extron CR, part time solution: Crash Cart
- 1/1/2024 – Classroom Control Panel Pin System at lectern not available to use by users
- 1/1/2024 – Chou Lutron disconnected to all Control Panels, (control of projectors, Shades & lights no possible from CR) use wall controls.
February 2025
- 2/13/25 – N270 Panopto Recorder not functioning.
- 2/13/25 – N570 Panopto Recorder audio issues.
- 2/12/25 – N400 Projector command/crestron issue, use Projector remote
- 1/16/25 – Chou Lutron connection to Control Panels disconnected: N100, N170, N270, N400, N440, N444 (the Control Panel does not Control Projector Screens, Lights, Blinds) Work around use wall switches
- 1/16/25 – Control Panel Missing
- 1/15/25 – N270 Camera glitchy
- 1/15/25 – C230 – pc monitor would not turn on, Fixed
- 1/27/25 – C230 – Screen not working, Resolved
- 1/15/25 – C220 – audio was low, Resolved
- 1/15/25 – C210 – audio was low and projector would not display, Resolved
- 1/15/25 – C110 – low audio, Resolved
- 1/15/25 – C135 – audio very low
- 1/16/25 – F320 All Student Mics out. Resolved, Camera 1 out. Work around found
- 12/16/24 – N100, N170 Recurring Student Mic issues
- 12/12/24 – N340/44 issues with displaying slides to projectors
- 11/20/2024 – C110, C125, C135 disfunctioning, Projectors & Control Panels
- 11/20/2024 – N500 LCD 2 disconnected from system, Resolved
- 11/18/2024 – N440/44: Projector flickering, audio cable disconnected
- 11/9/2024 – N570 Left Projector disconnected from Evertz system
- 11/1/2024 – C110: Projector not connecting with Extron CR, part time solution: Crash Cart
- 11/1/22024 – F320: Construction, New Windows, Not Available for Classes or Events. Delivered
- 8/19/2024 – C320, C325, C330 not certified by TES, not able to record or Zoom, Resolved
- 1/1/2024 – Classroom Control Panel Pin System at lectern not available to use by users
- 1/1/2024 – Chou Lutron disconnected to all Control Panels, (control of projectors, Shades & lights no possible from CR) use wall controls.
January 2025
- 1/16/25 – Chou Lutron connection to Control Panels disconnected: N100, N170, N270, N400, N440, N444 (the Control Panel does not Control Projector Screens, Lights, Blinds) Work around use wall switches
- 1/16/25 – Control Panel Missing
- 1/15/25 – N270 Camera glitchy
- 1/15/25 – C230 – pc monitor would not turn on, Fixed
- 1/27/25 – C230 – Screen not working
- 1/15/25 – C220 – audio was low
- 1/15/25 – C210 – audio was low and projector would not display, Resolved
- 1/15/25 – C110 – low audio, Resolved
- 1/15/25 – C135 – audio very low
- 1/16/25 – F320 All Student Mics out. Camera 1 out. Work around found
- 12/16/24 – N100, N170 Recurring Student Mic issues
- 12/12/24 – N340/44 issues with displaying slides to projectors
- 11/20/2024 – C110, C125, C135 dys-functioning, Projectors & Control Panels
- 11/20/2024 – N500 LCD 2 disconnected from system, Resolved
- 11/18/2024 – N440/44: Projector flickering, audio cable disconnected
- 11/9/2024 – N570 Left Projector disconnected from Evertz system
- 11/1/2024 – C110: Projector not connecting with Extron CR, part time solution: Crash Cart
- 11/1/22024 – F320: Construction, New Windows, Not Available for Classes or Events. Delivered
- 8/19/2024 – C320, C325, C330 not certified by TES, not able to record or Zoom
- 1/1/2024 – Classroom Control Panel Pin System at lectern not available to use by users
- 1/1/2024 – Chou Lutron disconnected to all Control Panels, (control of projectors, Shades & lights no possible from CR) use wall controls.
December 2024
- 12/16/24 – N100, N170 Recurring Student Mic issues
- 12/12/24 – N340/44 issues with displaying slides to projectors
- 11/20/2024 – C110, C125, C135 dysfunctioning, Projectors & Control Panels
- 11/20/2024 – N500 LCD 2 disconnected from system
- 11/18/2024 – N440/44: Projector flickering, audio cable disconnected
- 11/9/2024 – N570 Left Projector disconnected from Evertz system
- 11/1/2024 – C110: Projector not connecting with Extron CR, part time solution: Crash Cart
- 11/1/22024 – F320: Construction, New Windows, Not Available for Classes or Events
- 8/19/2024 – C320, C325, C330 not certified by TES, not able to record or Zoom
- 1/1/2024 – Classroom Control Panel Pin System at lectern not available to use by users
- 1/1/2024 – Chou Lutron disconnected to all Control Panels, (control of projectors, Shades & lights no possible from CR) use wall controls.
November 2024
- 11/20/2024 – C110, C125, C135 dysfunctioning, Projectors & Control Panels
- 11/20/2024 – N500 LCD 2 disconnected from system
- 11/18/2024 – N440/44: Projector flickering
- 11/9/2024 – N570 Left Projector disconnected from Evertz system
- 11/1/2024 – C110: Projector not connecting with Extron CR, part time solution: Crash Cart
- 11/1/22024 – F320: Construction, New Windows, Not Available for Classes or Events
- 8/19/2024 – C320, C325, C330 not certified by TES, not able to record or Zoom
- 1/1/2024 – Classroom Control Panel Pin System at lectern not available to use by users
- 1/1/2024 – Chou Lutron disconnected to all Control Panels, (control of projectors, Shades & lights no possible from CR) use wall controls.
October 2024
- 10/21/2024 – N170: Wifi disruption reported; TES investigating; Resolved
- 10/18/2024 – C230: projector flickering reported; TES investigating; Resolved
- 10/16/2024 – C135: projector flashing blue reported; TES investigating; Resolved
- 10/4/2024 – N100: microphones under repair; work to be completed on 10/9/2024; Resolved.
- 10/2/2024 – C125: lectern microphone running intermittently; Resolved.
September 2024
- 9/20/2024 – N300, N370: resolved student microphones issues
- 9/15/2024 – N300: student microphones not working
- 9/10/2024 – N370: student microphones not working