Professional Faculty
Persuasive Communication & Interpersonal Dynamics


About

Erica Peng’s teaching and consulting focus on the intersection of neuroscience, human behavior, and leadership. Her approach helps leaders and teams unleash untapped potential by teaching them “how to see” and engage with hidden root causes and unconscious factors that support or sabotage influence, collaboration, and results.

How does our automatic fight-flight-freeze neurobiology drive limiting beliefs, false narratives, and unconscious reactivity (defensiveness, resistance, blame, criticism, withdrawal) that undermine communication, performance, and morale?

What concrete skills and approaches can intentionally de-escalate conflict and disagreements fueled by fight-flight-freeze reactivity? What skills and approaches rebuild trust and collaboration after inevitable misunderstandings and disagreements?

What behaviors leverage fight-flight-freeze neurobiology to help motivate people towards accomplishing shared goals, especially in destabilizing conditions of uncertainty and crisis?

Erica has guided over 1500 business leaders, social entrepreneurs, and change agents through her neuroscience-based leadership development methodology, Designed For Connection. Most recently, Erica is applying her research and expertise to wildfire mitigation, helping fire service personnel engage more effectively with community members experiencing defensiveness, resistance, and/or paralysis due to fight-flight-freeze reactivity from on-going wildfire threat.

For the Dean’s Speaker Series in May 2019, Erica hosted Sadhguru, yogi, author, and global influencer, to speak about the inner and outer dimensions of leadership (link to Sadhguru at Berkeley Haas | Leader Is a Fool).

Expertise and Research Interests

  • How fight-flight-freeze neurobiology helps and undermines leadership
  • Emotions and vulnerability in leadership
  • Dignity and worthiness: cornerstones to influence
  • Stereotype threat and impaired performance
  • Interpersonal practice/co-regulation in effective leadership
  • Neurobiology of feedback conversations
  • Social identity, social context, power dynamics on teams
  • Systems awareness as key to sustainability efforts
  • Behavior-based culture change
  • Systems leadership
  • Fight-flight-freeze neurobiology applied to fire mitigation strategies