Posts by Laura Counts

Kellogg’s Lauren Rivera on How ‘Culture Fit’ Becomes a Recipe for Bias

It’s essentially a law of human behavior: We feel most comfortable with people who are similar to us. But that similarity can lead to all kinds of dilemmas in the workplace, especially when it comes to hiring. Award-winning sociologist Lauren Rivera is the Peter G. Peterson Chair in Corporate Ethi…

Healthcare Has a Culture Problem. Can AI Help Fix It?

Healthcare organizations don’t just have an efficiency problem—they have a culture problem. Siloed specialists, misaligned incentives, and fragmented decision-making leave patients frustrated and clinicians burned out. Jonathan Kolstad is a professor of economic analysis and policy at UC Ber…

The Office Has to Earn It: How Physical Space Shapes Organizational Culture

The office has never been just a place to work, it both reflects and shapes an organization’s culture. The furniture, the light, the layout, the ratio of private to shared space—all of it sends signals, whether leaders intend them to or not. Paul Cooper and Christopher Good have spent their [&he…