Posts by Laura Counts
Noah Askin on Why the Best Communities Aren’t Found, They’re Orchestrated.
What happens when you stop networking and start building something deeper—a community held together by shared purpose, vulnerability, and generosity? And how does the social space you operate in shape the creative work you’re able to produce? Noah Askin is an associate professor of organizat…
Alaska Airlines’ Lindsay-Rae McIntyre on the Flight Plan for AI that Actually Lands
Every organization says it wants to innovate with AI, but the ones that succeed are the ones that bring their people along for the ride. That tension between moving fast on technology and preserving the human relationships at the core of a business is one of the defining leadership […]
Solène Delecourt: Gendered Agism is Everywhere Online—and Embedded in Your Hiring Pipeline
If a picture is worth a thousand words, what are those words saying about gender and age in the workplace when women are overwhelmingly portrayed as younger than men in online images? This skewing of reality can lead to bias in hiring, applying for jobs, and evaluating people and […]
Kellogg’s Lauren Rivera on How ‘Culture Fit’ Becomes a Recipe for Bias
It’s essentially a law of human behavior: We feel most comfortable with people who are similar to us. But that similarity can lead to all kinds of dilemmas in the workplace, especially when it comes to hiring. Award-winning sociologist Lauren Rivera is the Peter G. Peterson Chair in Corporate Ethi…
Healthcare Has a Culture Problem. Can AI Help Fix It?
Healthcare organizations don’t just have an efficiency problem—they have a culture problem. Siloed specialists, misaligned incentives, and fragmented decision-making leave patients frustrated and clinicians burned out. Jonathan Kolstad is a professor of economic analysis and policy at UC Ber…
The Office Has to Earn It: How Physical Space Shapes Organizational Culture
The office has never been just a place to work, it both reflects and shapes an organization’s culture. The furniture, the light, the layout, the ratio of private to shared space—all of it sends signals, whether leaders intend them to or not. Paul Cooper and Christopher Good have spent their [&he…
Jeanne Tsai on the Invisible Standard That’s Governing Your Organization: Emotions
Culture doesn’t just shape behavior; it shapes the emotional states people value. Those values operate largely below the surface and can drive some of the most consequential decisions organizations make—who gets hired, who gets promoted, who looks like a leader, and increasingly, how we desi…
Melissa Valentine on Assembling Your ‘Avengers’: Flash Teams in the Age of AI
We tend to treat organizational structures—such as job titles, departments, and reporting lines—like furniture: always there, moved around a bit, but rarely questioned. But what if AI is about to redesign the whole office? And in a world where you have humans and agents working alongside each ot…
Jack Goncalo on what organizations get wrong about creativity—and what it’s costing them
Most organizations say they want to foster creativity. But decades of research by Jack Goncalo, PhD 04, reveals they misunderstand it in fundamental ways: Leaders often implicitly reject novel ideas and penalize creative people when they’re up for leadership roles. In our Season 5 kickoff, Goncalo…
Glenn Carroll and Jenny Chatman on how to make your organizational culture great
On this special episode, Sameer turns the tables on Jenny and puts her in the guest chair to talk about the new book she wrote with Stanford Professor Glenn Carroll – Making Organizational Culture Great: Moving Beyond Popular Beliefs, out April 2026. Based on decades of research, Glenn and Jenny�…