Posts by Laura Counts

S3 E4: Meet your new boss: An algorithm

From ride-hailing services to warehouses to hiring platforms, algorithms are increasingly taking on the role of manager. What does this mean for worker autonomy and meaningful engagement with work? On this episode of The Culture Kit, hosts Jenny Chatman and Sameer Srivastava interview Lindsey Camero…

S3 E3: The dishwasher divide: How to decode tight and loose cultures

Why do some workplaces enforce strict rules while others never seem to start a meeting on time? What happens when a rule-following “Order Muppet”—think Kermit the Frog—pairs up with a “Chaos Muppet” like Cookie Monster? And what does how you load the dishwasher reveal about your cultural…

S3 E2: IBM’s Nickle LaMoreaux on how AI helped HR put people first

IBM Senior Vice President and Chief Human Resources Officer Nickle LaMoreaux is helping to steer the tech giant through the fastest change she’s seen in her two-decade career. In this interview with UC Berkeley Haas professors Jenny Chatman and Sameer Srivastava, she shares how IBM’s bold shift …

S3 E1: How to cultivate the human-AI sweet spot for innovation

How can leaders put AI to work without stifling human creativity and innovation? Berkeley Haas organizational culture experts Jenny Chatman and Sameer Srivastava are back for season 3 of The Culture Kit! The season kicks off with Hila Lifshitz, a Professor of Management at Warwick Business School an…

S2 E5: How to use art to build a culture of innovation

How can artistic thinking and practices foster a healthier and more effective organizational culture? On this episode of The Culture Kit, hosts Jenny Chatman and Sameer Srivastava host a panel of four experts to discuss using art in the workplace to unleash a team’s creativity and innovation—reg…

S2 E3: How tribal instincts can bring people together

“Tribalism” has a generally negative reputation these days. It’s often used to refer to an us-versus-them mentality, or a culture that’s divisive and exclusionary. But that perception, according to cultural psychologist Michael Morris, “could not be more inaccurate as a description of what…

S2 E2: Should corporate leaders speak out on social and political issues?

Should corporate leaders speak out on social and political issues? And if they decide to do so, what’s the best approach? On this episode of The Culture Kit, hosts Jenny Chatman and Sameer Srivastava chat with Matt Kohut, a leadership communications expert, about his new book Speaking Out: The New…

S2 E1: Jarvis Sam on cultivating inclusion amid polarization

In the season two premiere of The Culture Kit, hosts Jenny Chatman and Sameer Srivastava tackle the complex question of how to create a culture of inclusion and belonging in the face of growing polarization in the workplace and society at large. To help answer this question, Jenny and Sameer [&helli…

[Bonus Episode 4] Amy Edmondson & Steve Brass on Psychological Safety

While “psychological safety” has become somewhat of a buzzword in management circles, it’s a concept that forward-thinking leaders dismiss at their own peril. “I cannot think of a place where lower psychological safety would help you in any way,” says Harvard Business School Professor Amy …