GUIDELINES FOR OTHER NON-COVERED ITEMS
Non-standard systems or equipment requests
Non-standard system requests may include upgrades or re-configurations of the standard system, but requires review and approval from TS and/or the staff member’s Dept. Director. Upgrades or re-configurations may not be covered by the CLR budget, and may need to be covered by the Department.
Mid-lifecycle change requests
Any requests to change the lifecycle period, or to change the system mid-lifecycle must be reviewed and approved by the staff member’s Dept. Director and TS. This includes changes in workstation setup from Desktop to Laptop, and vice-versa.
Personal or home-used systems are not covered, even if these are employed by the staff member for Haas business, or to access the Haas network.
Lost or stolen; broken, damaged systems
Lost or stolen* systems due to negligence may not be replaced by this program’s budget and may need to be replaced through the individual’s or the department’s funds.
*Please file a police report in the event of a stolen PC or laptop and notify the Help Desk as soon as possible.
Broken or damaged systems may be covered under system warranty. If the system is out of warranty, or if the damage goes beyond warranty coverage, the cost may not be covered by the program budget.
Mac system support (i.e. hardware failures) may not be available at TS, and users may need to consult with Apple Support directly for assistance. In these instances, it is recommended for users to first get in touch with firstname.lastname@example.org to inquire about support options.
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