Mac OS

ℹ As Haas transitions through the re-opening phase, requests for tech assistance, services, and resources may remain limited.

To get UC Berkeley information about COVID-19 and the re-opening status, please follow the link at the top of this page.

Mac OS Help Topics:

ℹ The UC Berkeley Campus is a Windows-based environment, and Mac device support, particularly when it concerns hardware, may not be available at either the Haas or Campus IT levels.

Analytic Solver Platform
Printing
Remote Desktop
VPN
Wifi

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ANALYTIC SOLVER PLATFORM

Analytic Solver Platform is a predictive and prescriptive analytics tool in Excel. UGBA104 or MBA240 students wanting to use ASP on their Macs can access it through the Berkeley Citrix workspace. Follow the How Do I instructions in the link below.

- Accessing Analytic Solver

PRINTING

Haas will soon be introducing WebPrinting services, which will use the WebPrint online portal to manage print jobs. The new service eliminates the need for printer-mapping or printer driver-downloading processes, and is currently being piloted in a few select Haas printers.

- Using WebPrint

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REMOTE DESKTOP

In order to connect remotely to a PC computer from your Mac, we recommend the MS Remote Desktop for Mac client. The instructions below will show you how to download, install, and configure MS Remote Desktop for Mac on your computer. Please note that you will need your Apple ID in order to download and install the client.

- Install and Configure Remote Desktop | (VIDEO) ▶

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VPN

The Remote Access VPN (Virtual Private Network) service is designed to allow Campus users to connect to the UC Berkeley network through an encrypted link.

The Campus VPN software is the bSecure Remote Access VPN. Please follow the link below to go to the Campus site to learn more, download, and install bSecure.

▷ bSecure Remote Access VPN